REFUND POLICY

Meta Web Crafters strives for 100 percent client satisfaction and has quickly established itself as the fastest-emerging IT company.

Our refund policy outlines the conditions that must be met before Meta Web Crafters will grant a refund, the steps involved, and Meta Web Crafters' responsibilities if a claim is filed. By signing up for one of our services, you certify and guarantee that you have read, comprehended, and accept all of the conditions and policies.

For businesses that are not owned or controlled by WebWolf, as well as for people who are not employed by or managed by Meta Web Crafters, this policy has no bearing. This includes any contract-bound third-party service and/or product suppliers, as well as any linked third-party websites on Meta Web Crafters' website.

Refund policy will be voided if,

• A discounted package has been chosen.

• The primary design concept has been approved.

• You have demanded revisions.

• Urgent design projects are non-refundable.

• The cancellation has been made due to reasons non-related to the company.

• The client is unresponsive or out of contact for more than 2 weeks of project.

• Company’s policies, or policy, have been violated.

• Other company or designer has been approached for the same project.

• The creative brief is lacking in required information.

• A complete design change has been demanded.

• The claim has crossed the given ‘request for refund’ time span.

• The business is closing or changing name or business.

• Reasons such as ‘change of mind’, ‘disagreement with partner’ or other reasons that do not pertain to the service will not be subject to refund under any circumstances.

• If a client subscribes for a service bundle and happens to be dissatisfied with a particular service, refund will only be applicable on that particular service and ‘not’ the entire bundle.

• No refund can be claimed/processed once after the final files have been delivered to you following your request.

• Refund and revision explicitly does not apply on items offered free.

• Services including but not limited to Social Media, SEO, Domain Registration and Web Hosting are not entitled to refund under any circumstances.

• In case of websites, refunds will not be entertained once the client has approved the design and the website is sent for development.

• In case of logo, refunds will not be entertained once client has shared positive feedback on revisions and design is sent for final files.

• Refund will not be applicable on the work outsourced by third party.

Refund Eligibility

Every project is significant to us at Meta Web Crafters, and we make great efforts to complete each one with expertise and care. Our goal is to deliver the outcomes per the proposal's terms and circumstances. Even so, if the client decides to use the dispute resolution process because they are unsatisfied with the results despite all precautions, we will consider refund requests.

  • • If the initial design style has not been approved or if the project has not yet begun. After receiving the advance payment, the full refund policy will begin, and it will take 90 days to process the money.

  • • If, after the first design style has been approved, there is a failure to deliver as per our delivery policy. The percentage of the return will correspond to the amount of work accomplished.

  • • If the assignment is finished and posted to the server.

Restrictions on Liability

The value of the project portion that, according to our plan, is still unfinished at a given period limits Meta Web Crafters' obligation. At any moment, Meta Web Crafters is not liable for losses caused by the provision of the services, their non-provision, or their delay. Only if the client cancels the project and notifies Meta Web Crafters in writing of the cancellation will the company have to make a refund.

Changes

At Meta Web Crafters' exclusive discretion, this policy may change at any moment and without prior notice. As a result, we kindly request that you periodically examine our policy. Your continued use of the Meta Web Crafters website following any such modifications automatically indicates that you accept those changes.

Processing of Refunds

The partial refunds will be issued using the mode of payment specified at the start of the project, such as refund by check or refund by credit card, and will be processed and mailed within 90 working days of the date of cancellation.

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